At Say Nature, we are committed to ensuring your plants and items arrive safely and promptly. Please review our shipping policy below for details on how we process and deliver orders.

Shipping Locations
We ship from Florida to all continental U.S. states, excluding Alaska and Hawaii.
Unfortunately, we are unable to accommodate shipping outside these regions at this time.

Order Processing

1. ⋅ Orders are typically processed within 1-3 business days after they are placed.
2. ⋅ To ensure the health and safety of your plants during transit, we aim to ship orders on Mondays and Tuesdays. This schedule minimizes the risk of plants being held in transit over the weekend.

Shipping Carrier

We primarily ship using USPS, ensuring reliable and timely delivery of your items.

Delivery Times

• ⋅ Standard shipping typically takes 3-7 business days, depending on your location.
• ⋅ You will receive a tracking number via email once your order has been shipped, so you can monitor its progress.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Packaging

We take great care to package your items securely to ensure they arrive in excellent condition. For plants, we use materials designed to protect them during transit and maintain their health.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at [email protected] - For damaged items, refer to our Refund Policy for further instructions.

Additional Notes

• ⋅ Please ensure that your shipping address is entered correctly during checkout. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
• ⋅ During peak seasons or unforeseen circumstances (e.g., holidays, weather events), shipping times may be slightly longer.

Thank you for choosing Say Nature! We appreciate your trust in us and are dedicated to providing you with a seamless shipping experience.